-Proper service and maintenance can help your Heating & Cooling system continue to operate with peak efficiency and performance, and keep your air clean and fresh. Regular service and maintenance also help keep your warranty in effect. American A/C & Mechanical is an excellent professional resource to help you keep your system running well, and we encourage you to make the most of him or her.
When to schedule preventive maintenance
-If your system was registered for the extended warranty coverage or you purchased an extended service agreement from your dealer or HVAC service provider....
*Heats and cools your home, schedule regular maintenance in both the spring and fall. *Only cools your home, schedule maintenance once a year before summertime. *Only warms your home, schedule maintenance once a year before wintertime.
What to expect from a technician performing preventive maintenance
-When a American A/C & Mechanical professional comes to your home for service or maintenance, he or she should offer the following services to help keep your system at its best.
*Refrigerant charge *Fan motor cleaning & inspection *Coil cleaning *Blower cleanout *Clean the air conditioner coils *Check all major components and safety devices for heating and cooling systems.
-Ask our installing crew or service tech. about any maintenance agreement program for specifics.
Pre-Service Checklist
-Before a visit from our professional, it may help to review this list of questions. You could end up saving time and money. 1.First, review our troubleshooting section belowto see if the problem is something you can handle without calling American A/C & Mechanical.
2.Make a quick inventory list of where all the units in your system are located-including indoor unit, outdoor unit, circuit breaker, utility meter etc.
3.Obtain the model numbers of all your cooling and heating units.
4.Know basic information about your problem: what symptoms have been going on, what seems to trigger the problem, how long ago your problem began, etc.
5.If evidence shows that your air conditioner or heat pump is frozen, switch it off prior to the technician’s arrival so it may be serviced properly.
6.Be sure an adult, 18 or over, is able to legally allow entry into your house.
7.Often technicians will confirm an appointment prior to arrival. Please have a phone easily accessible.
8.If your house is rented, speak with your landlord in advance.
9.If the unit is located in a closet or an attic, or is blocked by a piece of furniture, do your best to have the unit easily accessible to the dealer.
10.You may need to make a payment to our service tech. after he completes the work, so find out what method of payment is preferred.
BEFORE YOU CALL Regular service and maintenance from your professional American A/C & Mechanical tech. can help keep your system running at its best. However, as with any technology, problems can arise. This helpful troubleshooting checklist can help you try to solve the problem on your own. If you can’t solve it, or don’t feel comfortable attempting any of these procedures, please contact your us as soon as possible. We will be happy to help.
My home is not getting cool air
Potential problems
-A circuit breaker may have been tripped in your home. ** Locate your circuit breaker box (or electrical panel). They are typically located on an inside wall at the back of the house. Check the circuit breaker box and make sure breakers are in the ON position. Also check that the disconnect switch (located near the air conditioner or heat pump) is ON. You may need to reset your circuit breaker.
-Incorrect setting on your thermostat or your thermostat may simply be OFF ** Check that your thermostat is ON and set to COOL.
-Blocked filter ** Check the furnace or air handler filter to see if it is blocked with dust and dirt. If so, change the filter. **Remember to change your filter approximately once a month.
My home is not getting heat
Potential problems
-Your gas might not be on **Check the gas valve at your gas meter, the shutoff valve at the furnace and any other shutoff valves. ** If any are OFF, call the gas company or American A/C & Mechanical to have the gas valves turned back on.
-Your system might be turned off or your unit might be unplugged **Check that all your HVAC equipment is plugged, including the outdoor unit and thermostat.
- A circuit breaker may have been tripped in your home **Locate your circuit breaker box (or electrical panel). **They are typically located on an inside wall at the back of the house. **Check the circuit breaker box and make sure breakers are in the ON position. **Also check that the disconnect switch (located near the air conditioner or heat pump) is ON. **You may need to reset your circuit breaker.
-Incorrect setting on your thermostat or your thermostat may simply be OFF **Check that your thermostat is ON and set to HEAT. **Make sure that the thermostat is set higher than the indoor temperature currently showing on the thermostat.
- Blocked filter **Check the furnace or air handler filter to see if it is blocked with dust and dirt. If so, change the filter. **Remember to change your filter approximately once a month.
There is no airflow
Potential problems
-Blocked filter **Check all the filters in your HVAC system components. **Follow the recommendations in your user’s manual for cleaning and replacing your filters.
-Dirty coil may have frozen your system **Check your indoor unit and see if there is evidence of water below the unit. ** Feel for a cold surface on the indoor coil enclosure. **You can turn OFF your thermostat for 1–3 hours to see if it will defrost. **Contact American A/C & Mechanical if the problem persists.
-Dirty or blocked ductwork **Check your indoor unit to see (or hear) if the blower is running. **Then go to different vents in your house to feel for airflow. **If you do not feel any air, contact your American A/C & Mechanical for duct cleaning services.
The drain pan is overflowing
Potential problems
-The overflow switch is likely not functioning **Turn your system OFF and contact American A/C & Mechanical.
My unit runs all the time Potential problems
-Your thermostat setting might be too high or low ** Adjust your thermostat during extremely hot or cold days so that your heating and cooling system doesn’t have to work so hard. **If this is unsuccessful or you are uncomfortable, contact American A/C & Mechanical.
My utility bills are higher than normal
Potential problems
-Your system is not reaching its thermostat setting **If your outdoor temperatures are constantly in the extreme, you may experience higher-than-average utility bills as your system tries to keep up with extremely hot or cold weather conditions. -Your utility company may have had a recent rate increase **Check with your local utility company to ask about recent rate increases. **Ask them about ways to conserve energy with your existing equipment. **It may be time to think about upgrading your equipment for greater energy efficiency.
-Are you using a new appliance that uses a lot of power (hot tub, pool heater, sauna, etc.)? **You may consider turning the appliance ON for shorter periods of time or completely OFF when not in use.
