Pre-Service Checklist
-Before a visit from our professional, it may help to review this list of questions. You could end up saving time and money.
1.First, review our troubleshooting section below to see if the problem is something you can handle without calling American A/C & Mechanical.
2.Make a quick inventory list of where all the units in your system are located-including indoor unit, outdoor unit, circuit breaker, utility meter etc.
3.Obtain the model numbers of all your cooling and heating units.
4.Know basic information about your problem: what symptoms have been going on, what seems to trigger the problem, how long ago your problem began, etc.
5.If evidence shows that your air conditioner or heat pump is frozen, switch it off prior to the technician’s arrival so it may be serviced properly.
6.Be sure an adult, 18 or over, is able to legally allow entry into your house.
7.Often technicians will confirm an appointment prior to arrival. Please have a phone easily accessible.
8.If your house is rented, speak with your landlord in advance.
9.If the unit is located in a closet or an attic, or is blocked by a piece of furniture, do your best to have the unit easily accessible to the dealer.
10.You may need to make a payment to our service tech. after he completes the work, so find out what method of payment is preferred.
1.First, review our troubleshooting section below to see if the problem is something you can handle without calling American A/C & Mechanical.
2.Make a quick inventory list of where all the units in your system are located-including indoor unit, outdoor unit, circuit breaker, utility meter etc.
3.Obtain the model numbers of all your cooling and heating units.
4.Know basic information about your problem: what symptoms have been going on, what seems to trigger the problem, how long ago your problem began, etc.
5.If evidence shows that your air conditioner or heat pump is frozen, switch it off prior to the technician’s arrival so it may be serviced properly.
6.Be sure an adult, 18 or over, is able to legally allow entry into your house.
7.Often technicians will confirm an appointment prior to arrival. Please have a phone easily accessible.
8.If your house is rented, speak with your landlord in advance.
9.If the unit is located in a closet or an attic, or is blocked by a piece of furniture, do your best to have the unit easily accessible to the dealer.
10.You may need to make a payment to our service tech. after he completes the work, so find out what method of payment is preferred.
